All warranties are supplied by the manufacturer and not that of Pulse Hair. These warranties are offered by the manufacturer, who specify the warranty periods and may vary for each product.

Pulse Hair has no control over manufacturer warranty and repair periods and cannot advise what they will be. Pulse Hair will do all that it can to ensure that it is handled as quickly as possible, updating you through the process. If the faulty item cannot be repaired, a replacement or refund will be offered.

OUR RETURNS/CONDITION OF SALE

Pulse Hair has, as a condition of sale, a back to base warranty on all our products. Postage is to be paid by the customer upon warranty claim acceptance customers will receive an email with updates. If a warranty claim is denied the customer will incur costs of repairing the item and the return freight cost. Pulse Hair will replace any malfunctioned items within 7 days of receiving them. Warranty will be denied for items that are deemed to have been intentionally damaged or damaged due to misuse or user error.